Personalisation of Public Digital Terminals for all
Second APSIS4all workshop
The first year of APSIS4all is about to end. After the analysis of the user, legal and interaction requirements, involving about 300 users at both pilot sites, the first prototypes are being developed to be tested in the second half of 2012.
The second APSIS4all workshop aims at discussing how to ensure interoperability, the relation with standardisation processes, how to manage the user involvement in trials, the implication of partner at different countries as well as discussing the results of the first remote review.
The main elements involved in trials are a tool for collecting user needs and preferences when interacting with Public Digital Terminals (PDTs) as well as the terminals themselves.
The APSIS4all consortium is carrying out two standardisation processes at the same time.
• la Caixa, as a financial entity, requested an APSIS4all tag to EMVco in order to codify the information of the EN1332-4 standard.
• Technosite, as project leader, is going to request an APSIS4all tag according to the ISO/IEC FCD 7816-5. Applicants must be application providers.
The first option will enable most Automatic Teller Machines (ATMs) throughout the world to read the APSIS4all information providing default encryption procedures but it takes time to obtain the tag/label and this process is not expected to be finished by the end of the Project. The second option should be faster but the protocol must be adapted to and implemented in each brand of ATMs. On the other hand, it may be more flexible and suitable for other PDTs that have nothing to do with financial activities.
After having finished the study of user, legal and interaction requirements and preparing the first draft of user interfaces, APSIS4all is about to release the alpha version of the web application for collecting user needs and preferences. This tool will be able to gather the interaction preferences of users and storing them in contactless cards. In order to reduce the uncertainty of the results in the final PDT, the tool provides the user with a preview of the ATM, TVM or other PDTs customized to the user preferences.
In mid-March the Consortium received the results of the first remote review. It states the good progress of the Project, the effective collaboration among partners, the importance of the contingency plan to overcome the initial delays and the satisfactory results of the work packages already finished. It also highlights the need to achieve the dissemination goals.
The first trials are starting in a few days. They will follow the evaluation process and the strategy of user involvement performed during the whole Project. Both the tool for collecting user information and the PDTs will first be evaluated by experts using a heuristic methodology. Once the problems identified are solved, users perform the next trials. There will be thee stages: the first includes a reduced set of users and terminals over three months. The second one extends the solution to the whole set of terminals with the intervention of the Consortium staff. Finally, the last period monitors the work of PDTs remotely.