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03/13/2013Austrian banks and software companies working on enabling accessibility to ATMs

The overall goal is to produce an Austrian norm for accessible ATMs

A taskforce for making ATMs accessible for blind and visually impaired people has been set up recently in Austria. Under the coordination of the Austrian Federation of the Blind and Partially Sighted (BSVÖ), seven Austrian banks and two software company’s are currently working on guidelines and a catalogue of criteria’s for enabling accessibility to ATMs for blind and visually impaired people.

The accessibility criteria expected to be met by ATMs in order to allow visually impaired people to use them include:

  • "At least one ATM per branch must accessible discoverable, accessible and equipped.

  • Provisionally at least, the cash withdrawal transactions and balance inquiry accessible to carry out.

  • These transactions must be either by voice output (for the blind) and an enlarged contrast mode available (for the visually impaired).

  • The speech mode is activated with plugging the headphones, must offer the same options as in the normal mode (eg, cash denomination) and must only use the numeric keypad and the four adjacent keys can be controlled.

  • The increased contrast mode, can be optionally selected by inserting the card"

The full text can be found at The Blind and Visually Impaired Austria (BSVÖ) website (available only in German). You can use Google Translate tool to read this text in your own language.

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